How to Protect Yourself from Deceptive Sales Tactics

Door-to-Door Scams

As we approach the spring and summer seasons, we will see a rise in door-to-door home security scammers. These scammers will use high-pressure tactics to try and get you to purchase a new security system and/or sign a new contract. These salespeople may even have an alarming amount of your information, including your name, home information, the name of your spouse, etc.

The best way to avoid falling victim to a home security scam is to recognize it is a scam before it occurs. See the ways a salesperson may be attempting to deceive you below.

“You can try our system and cancel within 30 days”

 The salesperson may tell you that you have a 30-day grace period to cancel your system with them, free of charge, after installation. In reality, this cancellation period may not be specified on your contract with them, so they would charge you a balance of contract if you want to cancel your account.

“Free Equipment”

 The salesperson may offer you “free” equipment that comes with a high-cost contract and expensive monthly costs.

“We offer newer technology than Vintage Security”

We at Vintage pride ourselves on offering the most cutting-edge technology on the market. If you are ready to upgrade your system’s technologies, contact us, your local trusted security provider, so we can ensure you have the best technology available in your home.

“I work with Vintage Security”

The salesperson may tell you that Vintage Security has gone out of business or that their company has taken over your contract. The goal of this is to get you to purchase new equipment and/or sign a new contract.

“There is an issue with your system”

This tactic is used to enter your home and access your existing home security system. They may tamper with it and then claim that it needs to be repaired or replaced. If you have any concerns about how your system is functioning, please give us a call directly at 877-767-1800 so we can help you troubleshoot.

How to ensure that your salesperson is legitimate and a Vintage Security employee:

  • Vintage Security will not show up to your home unannounced.
  • Check to see if they are wearing a Vintage Security uniform with our logo.
  • They will have a Vintage Security badge with their name, our logo, and our company name.
  • They will have either a State of Maryland Technician License issued by the Maryland State Police or a Virginia DCJS License.
  • All Vintage Security printed literature and business cards contain our business license numbers.
  • When in doubt, please call our office at 877-767-1800 to verify that the salesperson is a Vintage Security employee.

Always be cautious of door-to-door salespeople, especially during the upcoming season. If you are signing up for any new contract, please read it thoroughly and be sure to note installation price, professional monitoring fees, contract period, cancellation terms, discounts, and deals. As always, please call us at 877-767-1800 if you have any questions or concerns.